I led and coauthored a paper describing the design and validation of the WHO Early AI-supported response with social listening platform. I led the design and implementation of this platform between 2021 and 2023.
Understanding circulating narratives in different communities and spaces is important. The WHO EARS platform can help identify circulating narratives in public digital spaces, for analysts infodemic managers.
You can read about the development and refinement of the first major version of the platform in this peer-reviewed paper:
White BK, Gombert A, Nguyen T, Yau B, Ishizumi A, Kirchner L, León A, Wilson H, Jaramillo-Gutierrez G, Cerquides J, D’Agostino M, Salvi C, Sreenath RS, Rambaud K, Samhouri D, Briand S, Purnat TD. Using Machine Learning Technology (Early Artificial Intelligence–Supported Response With Social Listening Platform) to Enhance Digital Social Understanding for the COVID-19 Infodemic: Development and Implementation Study. JMIR Infodemiology 2023;3:e47317. doi: 10.2196/47317